Contact Us
Phone Contact
+420 608 802 206
Click to call
Email Address
kontakt@top-trendy.cz
We reply as soon as possible
Working Hours
Mon-Fri 10:00 - 15:00
Working days
Need help with your order, payment, shipping, return, or warranty claim? Feel free to contact us, we are here to assist you.
Our customer service team is readily available to answer all your inquiries:
– E-mail: kontakt@top-trendy.cz
– Phone: +420 608 802 206
– Customer Support Hours: Mon-Fri 10:00 - 15:00
– Official Website: https://www.top-trendy.cz
> 💡 Customer Tip: If you are inquiring about an existing order, please include your order number. This allows us to locate your details and assist you much faster.
All return parcels, size exchange items, or warranty complaints should be delivered to:
Top-Trendy.cz / ToanThang s.r.o.
Havířská 352/17
400 10 Ústí nad Labem-město-Všebořice
Czech Republic
IMPORTANT INSTRUCTIONS:
– Packeta (Zásilkovna): When shipping via Packeta, please send exclusively to our designated drop-off spot Zásilkovna – OC Tamda (ID: 10514), Havířská 352/17, 400 10 Ústí nad Labem.
– Do NOT send parcels with Cash on Delivery (COD). COD packages will not be accepted and will be returned to the sender.
– Do NOT send return parcels to the company's registered head office address.
– In-person handovers are possible by prior arrangement.
The Top Trendy online store and mobile application are operated by:
ToanThang s.r.o.
Company ID: 05841267
Tax ID: CZ05841267
Registered Office:
Na Schodech 1618/3
Ústí nad Labem-centrum
400 01, Ústí nad Labem
Czechia
Registered in the Commercial Register maintained by the Regional Court in Ústí nad Labem, Section C, File 39114.
– Information for You (Returns & Claims): https://www.top-trendy.cz/informace-pro-vas
– Terms & Conditions: https://www.top-trendy.cz/obchodni-podminky
– Privacy Policy: https://www.top-trendy.cz/ochrana-osobnich-udaju
📞 CUSTOMER SUPPORT
Our customer service team is readily available to answer all your inquiries:
– E-mail: kontakt@top-trendy.cz
– Phone: +420 608 802 206
– Customer Support Hours: Mon-Fri 10:00 - 15:00
– Official Website: https://www.top-trendy.cz
> 💡 Customer Tip: If you are inquiring about an existing order, please include your order number. This allows us to locate your details and assist you much faster.
📍 ADDRESS FOR RETURNS AND WARRANTY CLAIMS
All return parcels, size exchange items, or warranty complaints should be delivered to:
Top-Trendy.cz / ToanThang s.r.o.
Havířská 352/17
400 10 Ústí nad Labem-město-Všebořice
Czech Republic
IMPORTANT INSTRUCTIONS:
– Packeta (Zásilkovna): When shipping via Packeta, please send exclusively to our designated drop-off spot Zásilkovna – OC Tamda (ID: 10514), Havířská 352/17, 400 10 Ústí nad Labem.
– Do NOT send parcels with Cash on Delivery (COD). COD packages will not be accepted and will be returned to the sender.
– Do NOT send return parcels to the company's registered head office address.
– In-person handovers are possible by prior arrangement.
🏢 ONLINE STORE OPERATOR
The Top Trendy online store and mobile application are operated by:
ToanThang s.r.o.
Company ID: 05841267
Tax ID: CZ05841267
Registered Office:
Na Schodech 1618/3
Ústí nad Labem-centrum
400 01, Ústí nad Labem
Czechia
Registered in the Commercial Register maintained by the Regional Court in Ústí nad Labem, Section C, File 39114.
📱 HELPFUL LINKS FOR CUSTOMERS
– How to Shop: https://www.top-trendy.cz/jak-nakupovat– Information for You (Returns & Claims): https://www.top-trendy.cz/informace-pro-vas
– Terms & Conditions: https://www.top-trendy.cz/obchodni-podminky
– Privacy Policy: https://www.top-trendy.cz/ochrana-osobnich-udaju
