How to Buy - TOP TRENDY

HOW TO SHOP WITH US?

Shopping on the Top-Trendy.cz online store and mobile app is fast, easy, and secure. Here is your step-by-step shopping guide.

1. SELECT PRODUCTS & SIZES

– Browse our collections of women's fashion, footwear, and accessories or use the search bar.
– Choose your desired color and size (we recommend checking size guidelines in the description).
– Click "Add to Cart".
– Continue shopping for more items or proceed directly to your cart.

2. SHOPPING CART & DISCOUNT CODES

– Review your selected items, sizes, quantities, and total amount.
– If you have a discount code or gift voucher, enter it into the promo box and apply.
– Free delivery is available for orders over 2 000 CZK.
– Click "Proceed to Checkout".

3. DELIVERY METHODS

Choose your preferred delivery option:
– Packeta (Zásilkovna) – Pick-up Points & Z-BOXes: Convenient pickup at thousands of automated parcel lockers and pickup spots across the Czech Republic.
– Home Delivery (Courier): Delivered directly to your home or office address.
– Orders are dispatched promptly, typical delivery time is 2–4 business days.

4. PAYMENT METHODS

Select a secure payment method:
– Online Card Payment (GoPay / Apple Pay / Google Pay): Instant and secure online transaction.
– Bank Transfer / QR Code: Receive immediate transfer details and QR code for rapid mobile banking checkout.
– Cash on Delivery (COD): Pay upon receiving your parcel.

5. COMPLETE YOUR ORDER

– Fill in your contact details (name, email, phone) and shipping address.
– Review your summary and click "Place Order".
– You will instantly receive an order confirmation email with full details and your order number.

⚠️ IMPORTANT NOTICE FOR BANK TRANSFERS:

When paying via bank transfer, always enter your order number as the Variable Symbol (VS).

– Bank payments are automatically matched by their variable symbol.
– If you entered an incorrect symbol, please contact us promptly at kontakt@top-trendy.cz or call +420 608 802 206 so we can locate your transfer and dispatch your order.

SHOP VIA THE TOP TRENDY MOBILE APP

Enjoy a smoother shopping experience on your smartphone!
– Download our official Top Trendy Android app.
– Quick checkout, wishlist features, and instant alerts on promotions and order tracking.

CUSTOMER SUPPORT

Need help with sizing, product selection, or your order? We are here for you.

– E-mail: kontakt@top-trendy.cz
– Phone: +420 608 802 206
– Business Hours: Mon-Fri 10:00 - 15:00
– Operator: ToanThang s.r.o., Company ID: 05841267, Na Schodech 1618/3, 400 01, Ústí nad Labem